Frequently asked questions
Preparation
How far in advance is it necessary to reserve?
This depends on the scope and required programme components of the event. We will be happy to perform an availability check at short notice.
What is the maximum number of participants for events?
Driving events: On and offroad driving events: depends on type of driving event Tours: Factory tours: 20 people per group, number of groups depending on availability. Contact us regarding this. Conferences: Small auditorium: 80 persons row seating, 50 persons conference seating Large auditorium: up to maximum of 720 persons Small meeting room: up to 8 persons VIP conference room: up to 26 persons
Is it possible for people in wheelchairs to participate in the tour?
Yes, all facilities at Porsche in Leipzig are handicapped accessible.
What facilities exist for signposting the event?
There are many options for individual signposting at the Porsche Customer Centre: two signs directly in front of the main entrance on the access ramp, TFT screens in our large elevator and in the restaurant area.
In what form should the corporate or event logo be provided?
Please send us the corporate or event logo at the latest 3 days prior to the event. The logo may be in the form of a PowerPoint presentation, JPG/JPEG or Vector file.
How many flags is it possible to fly, and what dimensions should these have?
In front of the entrance there are 3 rows of 5 flagpoles each. The dimensions of our flags are upright 150 x 400 cm with karabiner hooks and brackets for a fibreglass pole. We will be happy to provide you with flagpoles for a total of 15 flags.
What technical equipment is available on site?
All relevant information can be found here.
How many people is there seating for on site? Is it possible to add additional seating?
See here for seating numbers. We will be happy to rent additional furniture for you and have this assembled.
How large is the large capacity lift? What load capacity does it have?
The large capacity lift has the dimensions 5,650 x 2780 x 2050 mm (L x W x H) and can carry a load of 9.5 t or 126 persons. The maximum access height of the lift is 2m. Please note that the width at a height of 750 to 980 mm above the floor is reduced by a 120 mm wide control panel. (Further information can be found here.
How large is the stage? What load can it bear?
The stage area totals 160 m² at a height of 0.70 m. The stage is semi-circular in shape. The maximum area load is 500 KN/m². Further information can be found here.
What is the floor surfacing in the Customer Centre?
In the lounge on the ground floor and the foyer on the 1st floor the floor is covered with ceramic floor tiles (anthracite). On the 2nd floor the conference rooms (small auditorium, VIP conference room and small meeting room) are carpeted. The large auditorium and the galleries on the third and fourth floors are also covered with ceramic tiling (anthracite). The stage with solid oak parquet flooring. The maximum area load on tiles and stage is 500 KN/m².
What should be noted in particular when sending out invitations for an event?
Please state a return date for participant responses in the invitation. This should be planned to enable you to inform us of the final number of people participating at the latest 3 days prior to the event. As a rule, invitations with pictures of or references to Porsche Customer Centre Leipzig should be agreed upon with Porsche Leipzig GmbH prior to being sent or published. We will be happy to provide graphical material. An illustration of the Porsche crest is generally reserved for Porsche communication only and therefore not possible.
Delivery
How many hours or days prior to the event are deliveries possible?
This depends on whether events are already planned for the day of your event or the day before. Your allocated event manager will be happy to inform you about when you can deliver and assemble.
What particular aspects should be noted with regard to deliveries?
Trucks of up to 10 tons and 3.6m in width can deliver to us without problems. Trucks exceeding this size must observe the distance markings in front of the goods entrance.
Are there storage facilities for delivered materials?
We are able to store materials, depending on the scope of your delivery. Please co-ordinate what is to be delivered with us prior to the event.
Prices
How long is the invoicing period?
Our invoices are sent within 14 days. However, we can also adapt to your specific requirements here.
Arrival
Who should the participants report to?
The participants should report to the main gate. A guest list is located there, updated on a daily basis.
Who receives the guests, and where?
We will inform you who your personal event manager on site will be prior to the event. This individual will welcome you at reception and explain the further procedure to you.
The event
Where is it possible to smoke during conferences?
Due to the highly-sensitive smoke detectors in our buildings it is only possible to smoke in the restaurant area and lounge.
Is it possible to film/take photographs during the event?
Unfortunately, it is not permitted to take photographs in the vehicle production area. You are welcome to take souvenir photographs in the customer centre or on the driving circuits, however. More complex photography (own camera teams, documentation of driving events etc.) requires the issue of a film and photography authorisation from Porsche.
What type of driving events is it possible to book for an event?
Driving events at Porsche in Leipzig are highly variable. It is possible to have a guided drive, drive freely, book a taxi ride or section training. For incentive events corresponding competitions can be integrated into the on and offroad driving events. We will be happy to advise you on this.
What is "a taxi ride"?
In a taxi ride the participant is passenger in a car driven by an instructor, experiencing how a Porsche Cayenne or sports car behaves when pushed to the limits.
What does "guided drive" mean?
In a guided drive the participant follows the racing line of the instructor on the on or offroad track, and is in contact via a radio link. The instructor explains the vehicle, the track, the racing line and adjusts his speed to suit the participant.
What does the term "section training" mean?
In section training the instructor practices various training content with a small group of participants. This may include correct steering or braking techniques, or taking evasive action on a wet surface.
From what age may children participate in driving events?
Children aged 16 and over may participate passively in the driving event, although they are obviously not allowed to drive themselves.
Can I bring my own caterer?
No, we are obliged to use our own caterer. This is a subsidiary of Porsche Leipzig GmbH. Its motto is: Porsche standards in all areas.