Frequently asked questions

Will I be able to leave my rental car in the Porsche factory?

You are welcome to return your rental car at the Porsche factory in Leipzig. For your Avis rental car  this service is free.With other providers charges may apply.

How long does the factory collection take?

Please plan approximately 5 hours for the factory collection programme.

Is it possible to leave out or shorten parts of the factory collection programme?

Each factory collection is planned individually. Please understand that parts can only be left out of the programme or shortened after prior arrangement and if there is free capacity. However, this will not affect the price of factory collection.

How many people can come on the factory collection programme?

Up to three adults or two adults and two children under 18 years of age can come on the programme. The number of people who can take part in the driving event at Leipzig, depends on the vehicle model in question.

What happens if I arrive too late?

Every factory collection is arranged especially for you. Because of limited capacities it might not be possible to repeat some parts of the programme.

Who will be able to drive during the driving event?

The person collecting the car and any accompanying person over 18 years of age with a valid driver's licence are entitled to drive. The number of drivers does not affect the duration of the driving event. Please note that the permitted alcohol limit is 0.0 ppm.

Can I bring my children with me to the factory collection?

Yes, you can bring your children with you. Generally children over 6 years old can take part in all parts of the factory collection programme. Parents are responsible for their children during the entire factory visit.

Will I be able to visit the Porsche factory in a wheelchair?

In Leipzig all areas of our Customer Centre and production area are barrier free.

I am a vegetarian or have other special dietary requirements. Is that possible?

Whether you are a vegetarian or suffer from allergies, by prior arrangement, we can provide an individual menu to meet your requirements.

Is there a shuttle service for factory collection?

If you are collecting your car from the factory in Leipzig, we will collect you from the airport or Leipzig-Halle airport station free of charge.

Will I be able to take photographs or record films on your site?

Of course, during your factory collection, you can take photographs and record films for your own private use. Please understand that it is not permitted to take photographs in the production area. Commercial publication of photographs requires authorization by Porsche.

Will I be able to bring dogs and other animals on your site?

Animals are close to our hearts. Our facilities, as well as all Events from Porsche Leipzig unfortunately are not designed to accommodate animals during your visit.
We highly recommend not to bring any pets with you. For safety reasons it is not permitted to have pets on both the on- and offroad tracks and in the factory area.
Porsche Leipzig unfortunately does not offer to take care of dogs or any other pets during your visit. We thank you for your understanding and cooperation.

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